Role Purpose:
This role would be required to support the Business Users with the Application Issues, Period Close Process and delivering the application enhancements (CEMLI) around the Purchasing and Payables Module
This role serves as full-time business analyst for implementation and support of the Fusion ERP applications and assists the Project and Operations managers in new projects or support work as well as coordinating with vendor teams.
The role will provide effective support to ERP users of his area in terms of clarifications, scoping (for new requirement), application support in activities like period closing, system testing during patching / upgrade, user training, evaluation of new technologies / functionalities and presentation of the same and so on.
Role Details – Key Responsibilities and Accountabilities:
Fusion Implementation and Support experience around ERP Cloud module of Finance and Procurement
Requirement Analysis, Solution Design, System Testing and Deployment
Develop functional and technical specifications based on business requirements
Support the Business Users in terms of clarifications, scoping (of new requirement), period close activities, Upgrade/Patch Analysis and Testing, & User training
Prepare Application Documentation viz. BRD, Functional Design, Setup Document, Deployment Documents, Test Scripts and Training Manuals.
Analyze and solve complex customer issues related to data and processes
Definition of Success
Successful delivery of Projects, Enhancements and Support work as per the agreed SLAs
Adherence to SLA for the Support Incidents
Adherence to Quality in all the deliverables
Demonstration of Strong Analytical and Debugging Skills in dealing with Application support Issues
Functional/Technical Competencies
Functional Competencies:
Develop functional and technical specifications based on business requirements and analysis and design of technical solutions to business problems
Participate in reviews for requirements, architectures, designs, code and test plans.
Integrate test and implement new Oracle Fusion application modules, upgrades, and features.
Supplements Oracle Fusion functionality by developing applications extensions that address evolving business needs without compromising the organizations ability to implement product upgrades.
Provide management with ongoing recommendations to advancements in Oracle ERP technology and applications
Support of business users in terms of clarification, training and changes.
Become single point of contact for any support call or enhancement / upgrade / rollout requirement in the domain
Review, evaluate, analyze and participate in planning for such project.
Quality assurance of the delivery and production movement for the configuration
Facilitate knowledge sharing among the team
Responsible for maintenance of all the documents related to functional work by self or the team
Documentation:
Maintain documentation templates as per AIM etc. standards.
Technical:
Should be a swift learner and explore new module and technologies related to the domain and conduct POC’s as needed.
Personal Characteristics and Required Background:
Personal characteristics:
Proven success in contributing to a team-oriented environment
Open- minded, Honest
Excellent Communication Skills
Great attitude and possess a sense of accountability
Proven ability to work creatively and analytically in a problem-solving environment
Must be well versed in communicating to both technical and non-technical persons.
Ability to recognize problems or situations that are new or without clear precedent
Demonstrated ability to find solutions using a systematic, multi-step approach, and understanding of life-cycle approach and document processes and outcomes
Ability to balance competing short- and long-term goals within one's area in alignment with the larger area's direction and objectives
Demonstrated ability to work to identify and solve issues in the group
Qualifications:
Degree in finance domain
Professional background in the financial must
At least 4-6 years of experience on Oracle Applications with domain experience
At least 1 end-to-end implementation project experience
High degree of proficiency on Oracle Fusion application modules like GL, AP, AR, FA, PO, INV, Projects, Property management, Hyperion HFM, FDMEE & HWP etc.)
Good knowledge of Database, SDLC, Project Management, Internet technologies, Quality Management, Change Management and office software