Solution Architect - Blue Yonder WMS

Location Dubai City
Discipline: Warehouse Labour Management, BlueYonder, Solution Architecture, Strategy & Architecture, BY Warehouse Management
Job type: Permanent
Job ref: 32104
Published: 4 days ago

Domain knowledge in Warehouse Management, Transport Management; ability to convert business need or problem to specific and detailed requirements; ability to work as a team to design, configure, build, test and deliver appropriate packaged software or custom developed solution; ability to define and implement process improvements; expertise in documentation, communication, quality assurance, collaboration, stakeholder and time management.


  • Responsible for the overall product/business solution design and delivery aspects of implementation.

  • Strong domain knowledge in any warehouse management solution with preferably exposure to Labor management and Transportation, Retail & E-commerce business process within Warehouse

  • Assists Project Managers in planning efforts including detailed project plan (work breakdown structure) based on the specific phase/need of the project

  • Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements

  • Leads the writing of functional specifications during the design phase of the project that supports the documented solution design

  • Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications

  • Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations

  • Provides advice to customers regarding industry best practices and process methodology.

  • Recognizes and highlights incremental revenue opportunities with existing customers/projects.

  • Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors

  • Understands how the Blue Yonder’s WMS solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver)

  • Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners

  • Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer

  • Provides non-technical end user support during the 'go-live' and post go live period

  • Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers’ success (on their own) after Blue Yonder's project roll-off

  • Communicate project risks that may have a negative impact on the project schedule, scope or budget

  • Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budget

  • Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.


  • 10+ years of specific experience working within Blue Yonder’s WMS, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.

  • Relevant solutions consulting and implementation experience within BY WMS

  • Strong business analysis skills, inventory optimization concepts

  • Current or prior experience working in a management consulting organization or Supply Chain Center preferred

  • Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required