Change Management

Change Management

Change management is defined as the methods and manners in which a company describes and implements change within both its internal and external processes. This includes preparing and supporting employees, establishing the necessary steps for change, and monitoring pre- and post-change activities to ensure successful implementation.

Significant organizational change can be challenging. It often requires many levels of cooperation and may involve different independent entities within an organization. Developing a structured approach to change is critical to help ensure a beneficial transition while mitigating disruption.

Changes usually fail for human reasons: the promoters of the change did not attend to the healthy, real and predictable reactions of normal people to disturbance of their routines. Effective communication is one of the most important success factors for effective change management. All involved individuals must understand the progress through the various stages and see results as the change cascades.

How to Implement Change Management

  1. Define the change.

  2. Select the change management team.

  3. Identify management sponsorship and secure commitment.

  4. Develop implementation plan including metrics.

  5. Implement the change—in stages, if possible.

  6. Collect and analyze data.

  7. Quantify gaps and understand resistance.

  8. Modify the plan as needed and loop back to the implementation step.

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