Job Title: Hyperion EPCM Consultant
Job Type: Contract
Location: Remote
Start Date: ASAP
Role Summary
Roles & Responsibilities
Ability to Migrate artifacts / allocation rules from PCMCS to EPCM
Ability to build allocation logics in EPCM with extensive knowledge
Support by delivering EPCM technical expertise.
Support by delivering EPCM with multiple source systems.
Customize and Deploy EPCM as per business requirements
Experience working with end users throughout various parts of implementation lifecycle
Proactive with Solution oriented mindset
Leads technical sessions on change requirements and documents it. Identify the business and technical implications related to change request and present it to ES leadership.
Perform required configurational changes, development, integration changes to meet specific business requirements / Change requests.
Collaborates with Solution Architects and Business Analysts to extend the capabilities of EPCM.
Calculate development efforts, timelines and consult with Manager.
Develops and documents technical documentation.
Collaborates with Solution Architects and Business Analysts to extend the capabilities of the EPCM Module.
Provides technical expertise in establishing processes and procedures to ensure standards are followed.
Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate
Accurately logs, process and tracks incidents/requests tickets from identification through resolution; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.
Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction.
Good team player and pro-active in work.
Adheres to and supports organization standards, policies, and procedures.
Maintains and protects confidentiality regarding all aspects of patient care and employee information.
Available for 24 by 7 support as necessary.
Available for periodic off-hours work required including weekends and holidays.
Experience
2-3 Project implementations in EPCM or Hyperion Profitability and Cost Management (on premise ML)
Good knowledge about functional aspects of the allocation process
Developed allocations across EPCM business dimensions
Worked in designing multi-step allocations and metadata design in EPCM
Experience working on Data loads and extracts to/from EPCM application using Data Management
Independently provided system solutions to EPCM issues and enhancements; acted as an escalation point to FAST support/Operation team for complex issues
Performed functional and technical testing of system projects, bug fixes and enhancements
Written EPCM allocations / custom Rules / ASO Formulas and should have insight about how to Trace Allocations and use Rule Balancing and Data Grant features
Written EPCM allocation rules for deriving calculated drivers
Knowledge on Activity Based Costing
Ability to participate in prioritizing system issues for development team and participate in regular calls with development team to keep track of progress
Ability to independently identify areas of improvement and makes recommendations
Strong understanding of monthly close process. Proficient in building and extending metadata functionalities
Maintaining end-to-end accountability and expectations for customer satisfaction
Adopt a proactive, logical and organized approach to problem resolution
Proven ability to provide project / development estimates and lead technical teams to consistently meet commitments.
Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end-user and performance-based testing.
Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities.
Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.